Conditions of Use

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PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

SHIPPING (General)
All orders are subject to availability. Packages are shipped via the United States Post Office, FedEx or UPS nonetheless, we reserve the right to ship by other carriers. We can not ship on weekends, or holidays. We are unable to ship to P.O. Boxes. DoctorQuickFix.com expressly reserves the right to refuse to conduct business with any third party.


PAYMENTS
DoctorQuickFix.com accepts the following forms of payment: Business or personal check (from USA bank accounts only), money order, and credit card (Visa/MC/AmEx). DoctorQuickFix.com features secure online ordering by credit card. DoctorQuickFix.com accepts money orders denominated only in United States Dollars in connection with all orders. To pay by check, or money order please select "Order by Mail” on the Order page.

All international mail orders must include one of the following forms of payment: International Money Order in US Dollars, or Visa/MC/AmEx credit card information. Any other form of payment will be denied, and your order will not be completed.

Returned checks will be subject to the maximum returned check fee allowed by law. Paying by check will delay your order, as DoctorQuickFix.com does not process or ship your items until your funds clear. Payment by check typically delays your order up to 2 weeks. Starter checks are not accepted.
All prices may be subject to change without notice.

U.S.A. ORDERS & DELIVERY
DoctorQuickFix.com will make every attempt to ship all orders within 24 hours upon receipt of your online order. Delays may occur due to circumstances beyond our control. You will be notified by email should there be any problem or delay with your order. Handling fees (shipping supplies, gas, labor) are included in the price of shipping.

The Standard Shipping method takes approx. 3-5 business day delivery. Faster delivery is available, rates based on the delivery service you select.

There may or may not be tracking confirmation available with these services. Please contact us, and include your zip code if tracking is required, and we will email a price quote for the additional service charges. DoctorQuickFix.com will send an e-mail confirmation upon shipment of your order, providing that you have provided a valid email address. We will not be responsible for notification of your order should we receive email notification returned to us as "Undeliverable".

If you have special shipping needs or any questions contact us at: support@DoctorQuickFix.com


SALES TAX
All orders shipped anywhere in the state of Texas are subject to the current Texas State sales tax. All other locations are exempt as by law.

Liabilities / Insured Property

DoctorQuickFix.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if DoctorQuickFix.com has been advised of the possibility of such damages. Repairs may result in voided warranties to device/s sent to us for repair. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Since devices sent for repair may have other damage or problems.
All Repairs are for the described Repair or Replacement Service Only.
** No Exceptions **
Which means DoctorQuickFix.com only guarantees the part(s) that is repaired or replaced to work. DoctorQuickfix.com will NOT be held responsible or liable for any other parts, workings or functions of your device. Before or after the repair or replacement.
** No Exceptions **
Example: If the repair order is for touch screen repair. DoctorQuickFix.com guarantees only the touch screen to work. DoctorQuickFix.com will NOT be held responsible or liable for any other parts, workings or functions of your device. Before or after the repair or replacement.
** No Exceptions **

In the event of physical lost or damaged unit/s or any other customer owned property sent for repair, DoctorQuickFix.com shall not be liable for more than $100 (one hundred dollars) or the amount paid for repair per unit.

IF IN THE EVENT OF A REPAIR OR ITEM BEING RETURNED FOR ANY REASON.
• Item being returned must be in same condition as when we shipped out. No exception.
• Issue in question must be for the specific repair ordered or specific item ordered. No exception.
• Buyer will pay the inbound shipping cost regardless of circumstances or reasons. No exception.
• DoctorQuickfix will pay return shipping back to buyer's original address.

INTERNATIONAL ORDERS & DELIVERY
We ship most packages within 72 hours of receipt of your order. Standard Shipping delivery based on the delivery service you select.

Expedited shipping is approx. 5-7 business days and packages are sent USPS Express Mail International Delivery. We will notify you by email the day your package is shipped, along with the tracking number. You may receive a phone call from your customs office to appear to open and sign for your package, but in any case, a signature is required for Expedited Service at delivery , so please be available to do so.

Delays may be experienced during holidays and wartime, as well as by your local customs office for their security issues. Any duties and or taxes imposed by your country are your sole responsibility to pay.

DoctorQuickFix.com reserves the right to refuse shipment to any country, including those to which the U.S. has embargoed goods, any country on the U.S. Treasury Department's list of specially Designated Nationals, and any country listed on the U.S. Commerce Department's Table of Deny Orders.

If you have any further questions regarding the International ordering process, please contact us at: support@DoctorQuickFix.com


CUSTOMS AND DUTIES INFORMATION
On international shipments there is a strong likelihood that your packages will be subject to the customs fees and import duties of the country to which you have your packages sent and may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you. DoctorQuickFix.com has no control over these charges, does not receive any money for these fees, and cannot predict what they may be.

It is your country that is imposing the fees and/or taxes. Customs policies vary widely from country to country; you should contact your local customs office if you have questions, for further information. Additionally, when ordering from DoctorQuickFix.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.


MAIL ORDERS
Please enclose a printed copy of your order along with your payment. All mail orders are shipped within 48 hours of receipt when payment has been remitted by BANK or POSTAL MONEY ORDER. Personal and business checks are accepted from the U.S.A. only. Paying by check will delay your order, as DoctorQuickFix.com does not process or ship your items until your funds clear. Payment by check typically delays your order 2 weeks. Returned checks will be subject to the maximum returned check fee allowed by law. Starter checks are not accepted.

For International Mail Orders , enclose an International Money Order from your Post Office, or Bank in U.S. Dollars. Any other form of payment will be denied, and your order will not be filled.

To order by mail, enclose the order form along with your payment, made payable to Doctor Quick Fix. Mail to:

Doctor Quick Fix
7105 Chateau Drive
Frisco, Texas 75035
USA


RETURNS/REFUNDS
DoctorQuickFix.com reserves the right to reject any product for return or refund. The condition of the product can not be damaged or abused.
We offer a 90day Guarantee on repaired parts. Abuse, Physical damage, water Damage are Not covered under this Guarantee.

For your protection, we recommend that you use USPS insured, return receipt requested. DoctorQuickFix.com is not responsible for any costs of shipping and handling on returned items. Any shipping and handling costs charged on your order will be deducted from your refund. We will issue a refund to your original form of payment for items returned within 24 days.

Ship to:
DoctorQuickFix.com
Returns Department
7105 Chateau - A
Frisco, Texas 75035

DoctorQuickFix.Com will notify you via e-mail of your refund once we have received and processed the returned item. Please note: Shipping charges are non-refundable.

Items That Cannot Be Returned
UNDER NO CIRCUMSTANCES are we able to accept returns or refund downloadable PDFs, gift cards, and shrink-wrapped items that have been opened.

General:
Our techs make every effort to repair each and every order quickly and cost effectively, however sometimes parts are in short supply which can slow the repair process.
Some repairs need a new back plate or other parts once they are opened, we offer a discount for these parts since they may be necessary to complete the repair.

Shipping:
Please only send your invoice and contact information when sending a device in for repair. Please do not send any accessories or cables etc.
DoctorQuickFix.com will not be held responsible for the return of anything other than the device sent to us for repairs.
Do NOT Ship your phone in the original box provided with the phone. If you send the iPod or iPhone in its original box you will not get the box returned to you.
All boxes and packaging used to ship us your cellphone will be discarded

Data:
DoctorQuickFix.com is not liable for any lost data during repair. Please backup your data prior to sending in your iPod or iPhone for repair. Backup any data you want to keep before sending your unit in for service. We cannot be responsible for anyloss of data on your mobile device. Almost all repairs to your iPod or iPhone and other digital products involve disconnecting the battery, which will result in data loss on your iPod/iPhone in Non-volatile storage


Parts:
Once a repair is completed, the parts used for the repair are non-refundable and any further repairs, installations or removal of parts at the customer's request will incur an additional technician fee.
All damaged parts removed from an iPod , IPad , iPhone or any other device during a repair will become property of DoctorQuickFix.com and will be disposed of at our discretion.

Abandonment Policy :
Any device including iPod, iPhone or accessory left at our repair center longer than 45 days waiting for payment or response will be considered "abandoned" and will become our property.
We usually send a diagnosis email within 72hrs of receipt for a device need additional repairs or parts, if you do not receive this email please check the spam folder of your email program or contact us at support@DoctorQuickFix.com.

Website Price Errors
If any product or service is listed on our website at the incorrect price, DoctorQuickFix.com reserves the right to refuse or cancel any order placed for product listed at the incorrect price before the order has been shipped.



If you have any problems or questions, please do not hesitate to contact us:
support@DoctorQuickFix.com

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  DoctorQuickFix - Repairs
Address: 6000 Ohio -
suite 1115
Plano, Texas 75093 -

  Tel: (214)995-0329

  E-mail:
support@DoctorQuickFix.com

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